Check the availability of every Piano product in real time and follow incidents as they're resolved.
The Piano status page shows the current health of Piano's products, interfaces, APIs, and data pipelines, so you can check whether an issue comes from Piano before investigating on your side. For example, if a board loads slowly or an export doesn't arrive, the status page tells you straight away whether Piano has reported an incident on that service.
During an incident or maintenance, Piano's technical teams post updates on the page as the situation evolves, so you always have the latest information.
Read the status page
The page opens with an overall status. Below it, services are listed in groups, such as Identity Management or Data Collection, and each group contains several components.
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Groups: a group shows the status of its most affected component. Click a group to see the status of each of its components.
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Regions: many groups have a component for each region: US, Asia, Australia, and Europe. Check the component for the region your account runs in.
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History: each component shows a 90-day status history. Below the list of components, you'll find past incidents and maintenance messages. Click one to read its details.
Statuses
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Operational: the service works as expected, and no issue has been reported.
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Degraded performance: the service works, but it's slower than usual or returns more errors.
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Partial outage: the service has issues that affect some of its components or some customers.
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Major outage: the service has issues that affect all of its components or all customers.
Get notified
You don't need to check the page manually. Click Subscribe to updates to be notified of new incidents and maintenance by email, by text message, or through an RSS or Atom feed.