Socialflow - Adding Social Accounts

A social account can be added to Socialflow at any time, as long as you have room in your account. You'll notice there is an account limit noted at the top of the Settings / Application / Social Accounts page.

If you do not have room or if you need any assistance with the steps below, contact support at support@piano.io or your Client Success Manager.

Currently supported social networks:

• Facebook

• Instagram

• Twitter/X

• Pinterest

• LinkedIn

• Apple News (for reporting only)

Requirements for adding a social account:

1. You are the Client Admin or an Account Admin in Socialflow.

2. You have permissions to the social account:

   • "Full Control" permissions to manage the FB page on Facebook

   • Login credentials of the Twitter/X account

   • Login credentials of the Pinterest account

   • Admin rights to the LinkedIn page

   • Admin rights to the Apple News account + channel credentials: Channel ID, Key ID, and Secret
     (See more on Apple News here)

Meta requires that the Instagram account is set as a Business profile and is connected to the corresponding FB page. As long as those requirements are met, you can add Instagram with your Facebook permissions.

If you have those requirements met, you can complete these steps to add the social account:

1. Navigate to Settings → Application → Social Accounts

2. Click 'Add Social Account'

3. Select the social network

4. Follow the prompts in the pop up windows

Last updated: June 04, 2026