Frequently Asked Questions
My Cxense Content widget shows duplicated recommendations that should not show up. How can I remove them?
Sometimes you have for example the same content, served by different URL.
Answer: Add a unique cXenseParse:articleid <meta> tag to your HTML markup. Read more about Document parsing
My recommendations widget shows pages that should not show up. How can I remove them?
This could be the case for content which is no more available (deleted) or which should no more recommended, because it isn't relevant anymore.
Answer: Read about excluding content.
My site requires SSL. How can I deliver content recommendations on my site?
Answer: When loading recommendations from SSL enabled sites, there are a few differences in how recommendations are loaded compared to non-ssl requests.
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cx.js is loaded from https://scdn.cxense.com/cx.js instead of http://cdn.cxense.com/cx.js.
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Just use https:// (instead of http://) prefix for the API call to recs.cxense.com.
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Images can be served from https://dibtijsj75kwx.cloudfront.net/analytics/ImageService/ instead of http://analytics.cdn.cxense.com/analytics/ImageService
I want to deliver recommendations from multiple sites. Is it possible?
Answer: You can deliver recommendations across multiple sites with a single request by specifying a list of site IDs in the "recs" nodes of your content settings object.
If one of the IDs in the list points to a site that does not have any content, the request will fail.
A more flexible solution is to use "combined" content settings, with one branch for each site.
The site ID of each individual recommendation is available as the result field "siteid".
How do I set up "dynamic" recommendations using the current API?
Answer: You can set up different content settings based on e.g. the current section, time of day, etc. using "conditional" content settings.
How to analyze clicks in Cxense Insight?
In Cxense Insight, page views resulting from content recommendation clicks have the custom parameter cx_source=cxrecs.
For an example how to get more detailed information see: "Tagging" recs clicks for Cxense Insight
How to use DMP segment ids for Cxense Content configurations?
The integration of Cxense DMP and Cxense Content is available through the “conditional” branch feature, as described on this wiki page:
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Content settings conditions >> "userSegment" (requires Cxense DMP)
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which belongs to the recommendation type “conditional”