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The Fair Consumer Contracts Act FAQs

Where can I find more information about the new regulations?

You can read the official announcement to find more details about the changes to the consumer law.

As a publisher, what should I do to be compliant with the new regulations?

You can refer to the official government announcements for details. Piano, as a third party technology supplier, is capable of providing you necessary technology support to adapt to the new changes and regulations.

What tools for self-service does Piano offer?

Piano offers infrastructures that clients can leverage in the My Account section. For example, the "Cancel" or "Auto-renew" setup in My Account - Library can be configured based on your needs.

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