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Why don't my values declared in the "product_name" parameter appear in my interface?

Values declared in the product_name parameter don't appear in your interface because a rule in our data processing chain automatically transforms product_name into product. The data you send in product_name is therefore stored under the "product" property.

You have two options:

  • Use the "product" property. Because the data is stored under the product property key, you can use the "product" property (native to Piano Analytics) directly in your analyses.

  • Change the processing rule for your custom property. If you prefer to keep using "product_name" as a custom property, edit its processing rule in Data Management to collect the data under the key product instead of product_name.

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