What are Managed segments?
Managed segments are special segments created internally by Piano teams and treated differently from customer-created segments.
Examples of Managed segments :
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Composer1X segments
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Syno integration segments
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Piano Sociodemographics segments
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Piano User Interest segments
User segments including Lookalike segments can be "managed".
How to recognize Managed segments?
With the segment/read API endpoint, please check if the segment has parameter “internal” = true; it means that this segment is Managed.
In the Piano Audience interface, Managed segments can be recognized by a specific icon which is available in the Segment List, Segment Builder, and filters, for instance Any specification filter.
What limitations do these segments have?
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Managed segments are excluded from a customer's segment limit.
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Managed segments can not be deleted by a customer.
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Managed segments can not be fully updated by a customer. Parameters that regular customers can not change are disabled in the Segment Builder, for example: Criteria, Usage, Labels (key-value pairs), Segment Group (Move to section).
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If a Managed segment is a Lookalike segment, base and negative segments can not be deleted because it affects the Internal Lookalike segment.
