Giftees who were already registered in Piano upon the gift purchase will redeem their access automatically and receive a gift delivery email. No manual redemption action is required from the giftee in this case.
The system sends a dedicated Renewable gift subscription activated automatically email to the giftee to confirm that their gift access has been activated.
This differs from the standard redemption flow for unregistered users, where the giftee must click a link in the gift delivery email and proceed through the redemption page.
Summary of redemption flows by user state:
|
Giftee state |
Redemption behavior |
|---|---|
|
Already registered in Piano at purchase time |
Access redeemed automatically; gift delivery email sent |
|
Registered between purchase and delivery |
Can redeem via My Account widget notification or email link |
|
Not registered |
Must follow the link in gift delivery email and register/log in to redeem |
For more details, see the Redemption flows section in Renewable gifting.