Frequently asked questions about subscriptions and their lifecycle in Piano Subscription Management + Billing.
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What happens if a user adds a new payment method after the subscription expired? -
Is it possible to filter the Piano subscription API by create date -
If a user tries to cancel their subscription in My Account is it possible to show them an offer to the same resource? -
Is it possible to configure the value 0 for the X Days After Subscription or Access Starts notification? -
External Transaction and Subscription Mapping between Stripe and Piano -
Why Can't I Remove a Credit Card from an Active Piano Subscription? -
Configuring the Display of the "Payment Methods" Tab in My Account based on the Subscription Type -
How to cancel a subscription via API? -
Is it possible to create a subscription for a user via PayPal in the dashboard? -
Can a user have multiple subscriptions at once? -
How do I find out the reason why a subscription became inactive? -
How to show multiple subscription offers in one template? -
How to pre-check the checkbox Apply this payment method to all active subscriptions? -
How to show expired and active subscriptions in one view in My Account? -
Piano Subscription Testing in Sandbox vs. Production -
How to change the Credit card for an active Subscription -
How Do I Troubleshoot External Subscription Receipt Verification in Piano? -
How Do Subscription Statuses Work in Management + Billing? -
How to hide subscriptions in My Account based on the Resource Identity Management -
Can Subscription linking clients use Active Churn Prevention or Passive Churn Prevention features? -
How Do I Configure Free Trial Eligibility in Piano? -
Passive Churn Prevention (PCP): Implementation and Activation Checklist