In addition to issuing a full refund, you can also issue a partial refund. Your payment provider must support partial refunds for this option to appear.
To issue a partial refund, find the user's account in the Piano dashboard and, under the Transactions tab, click the transaction you want to refund.
After clicking Refund, a second screen appears where you enter the refund amount.
After a partial refund, you cannot issue another refund for that transaction via Piano.
If necessary, refund the remaining amount directly through your payment provider's dashboard.