How to change the message on the error screen?

If you'd like to change the error message that's being displayed to users when they encounter any issues during checkout:

You can do so by updating the Error Screen template, for example, as shown below:

HTML

  

<p class="ng-hide" ng-show="terminalError" ng-if="terminalError.indexOf('old error') > -1">

                New message </p>

<p class="ng-hide" ng-show="terminalError" ng-if="terminalError.indexOf('old error') == -1">
                {{terminalError}}
            </p>

You need to provide the current error message or part of it as the argument ('old error') in the code above and replace it with a new copy or message.

Last updated: June 26, 2026